Terms and Conditions


PRIVACY

Any personal information that you provide to us including your name, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of Condo Clothing Pty Ltd. 

Condo Clothing Pty Ltd does not collect or record any credit card details you may provide when purchasing products from the condoclothing.com.au website. Your credit card details are processed by the secure payment gateway PayPal. 

 

PAYMENT 

We accept payments through PayPal, if you wish to send a cheque, money order and direct deposit please contact us to organise. Orders will be dispatched once payment confirmation has been received.

 

TELEPHONE ORDERS

Winnie & B. is happy to take your order over the phone. So please feel free to call us on (02) 6895 4008. 

 

DELIVERIES AND SHIPPING

Winnie & B. like to ensure that your online shopping experience quick, easy and enjoyable. Our shipping methods and policies are designed to reach you as quickly and efficiently as possible.

Deliveries within Australia
Where possible orders will be shipped within 2 days of payment being received. Postage is a flat rate of $8 within Australia with free shipping offered on orders over $100. Postage will be made through Australia Post and include a limited tracking service. Express Post and Signed Tracking may incur additional costs. 
Deliveries outside of Australia
Where possible orders will be shipped within 2 days of payment being recieved. Postage is a flat rate of $25 for any overseas purchases and will be sent via Air Mail with a tracking number. Large or Heavy items will incur additional charges. Customers will be notified via email of these chargers prior to the goods being shipped.
International orders will take between 7-14 days for delivery. Times may vary depending on location and individual customs laws. Extra taxes will be at the expense of the customer. If you have not received your parcel within 14 days of making purchase please contact us. 
Lost or Undelivered Items
All parcels will be sent with via Australia Post and include a tracking number. If your parcel does not arrive you are able to track it via the Australia Post tracking website. If a parcel does not arrive or is damaged upon arrival please notify us via email info@winnieandb.com and we can place an inquiry with Australia Post. If Australia Post have your parcel registered as delivered it is the responsibility of the recipient to place an inquiry with Australia Post as per the Australia Post Guidelines. 

 

LAY-BY

 We offer Lay By on all full priced items and pre orders. Please email us on info@winnieandb.com and we will organise it for you.
The terms and conditions for all Lay Bys are as follows:

  • The lay-by period is for a maximum of 4 weeks.

  • A deposit must be a minimum of 40%.

  • The cancellation charge of a lay-by is 30% of the total purchase price.

Another lay-by option available through our website is After Pay. If you use After Pay you items are sent to you directly and you make a weekly payment to After Pay for a 4 week period, interest free. 

 For more information on after pay click here 

RETURNS & EXCHANGES

Winnie & B. would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchase. 

In the unlikely event that your purchase is faulty or damaged please contact us to arrange a partial/full refund. 


If for any reason an item is not what you expected, the wrong colour or size or you've simply changed your mind please contact us to arrange an exchange or a credit note (valid for 4 months).

Please note that an item will only be accepted for a refund, an exchange or a credit note under the following conditions:

• The item is unused, unworn and in brand new condition with packaging intact and the original labels attached*
• The item is returned within 14 days of the receipt date.

*Please note that this does not include Sale items. If you wish to return an item bought at reduced price, you can exchange it for colour/ size. No refunds will be offered for sale items.

 

Returns to be sent to 

Condo Clothing 

110 Bathurst Street 

Condobolin, NSW 2877

 

Disclaimer

The information on this website is provided in good faith. To the best of our knowledge the information is accurate and current. Winnie & B. and related parties, or any of their employees, do not make any warranty as to the accuracy and completeness of the information on the web site and that any products or services will meet your requirements. Winnie & B. reserves the right to change any detail on the website at any stage, including prices.

Trademarks

Winnie & B. is a Trademark and may not be used in connection with any product or service that is not Winnie & B., in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Winnie & B.. All other trademarks not owned by Winnie & B. that appear on this site are the property of their respective owners.

Copyright

You must comply with all proprietary and copyright notices on this Site. This Website is owned by Winnie & B. and its associates, and subject to copyright. The information on this Site is protected under Australian and International copyright laws. Subject to provisions of the Copyright Act 1968 (Australia). All images displayed condoclothing.com are subject to copyright and must not be copied or used without our permission. Any breach of copyright will result in appropriate action being taken where necessary.

 

If you have any questions please feel free to contact us and we will be more then happy to help. 

 

Love Cammay and Jodie xxx